Took 8 hours to get four stitches in my finger. Think about that. 8 hours. A nurse also locked me out of the bathroom that leads to my room by accident. A lot of the staff seems like they’re not sure what they’re doing, but at least my doctor was great and smart and they helped me get a ride home at 5am. Got there at 7pm btw.
Nurses of 2West are AWESOME. My stay was not of my choice and their care and consideration (and inspiration) was a main factor in my healing. The food was great. I will always and all ways appreciate the kindness and understanding and dedication of the staff.
Be wary. My daughter went to the ER on a holiday weekend when none of the clinics were open with symptoms of a sinus infection. When they finally looked at her and performed a CT Scan of the Paranasal Sinuses to confirm the sinus blockage - you would think that would have been enough. Prescribe something for the infection, something for the pain (since she had a bad headache) and she's good to go. However - they decided to perform a full CT scan as well to the tune of $1300 to try and diagnose her headache! Really! She was sick and in pain, and they took advantage of this to perform very expensive and unnecessary tests. Surprisingly the results of the full CT scan were inconclusive. Over $2900 for 3-1/2 hours in the emergency room for a sinus infection. Be very wary if you ever have to go to this ER or send your college student there.
I never write reviews but after coming to the ER of this hospital, I could not pass the chance to do it. I should say that I was an ER nurse for years and then I managed an ER for several more years so I do have an understanding of how these nurses and doctors should be required to act. First, regarding our experience, the nurses were slow to respond and very non-personable. When we first arrived the department was slow and I think maybe only 1-2 other patients there. Every one that came in our room acted as if they were put out by having to help us- they acted like we were taking up their time and they could not wait to get out of the room. We were there for awhile and saw a nurse maybe 3 times in 3-4 hours. We sat through the changing of shifts and both shifts were the same way. I think probably the thing that made me the angriest and most disappointed was witnessing nurses and doctors (not just ER doctor) making fun of a patient in another room. I purposefully listened because I wanted to hear just exactly what sort of staff this hospital and this department has working for them. They were making light of the girl’s situation and were saying inappropriate and mean words about her. I am not foolish enough to think that this does not go on but they were unusually cruel not to mention so unprofessional.. I later found out after speaking to a family member of the other patient that she was very sick and was still there when we left. They must have known her but still, if they would speak that way about one patient, they would speak that way about anyone. I would be hard pressed to ever come back to this ER and if I were their manager I would be having a serious sit down with these doctors and nurses to find out if they actually like their job or if they are just there to collect a paycheck. I sure hope none of them ever get a dose of their own medicine.
I’m a 15 year acute care nurse and Charge Nurse. Just moved here a year ago. Completely impressed with the level of care provided by a “small town” hospital. WMC is up to par with the 600 bed hospital I came from. The teamwork is amazing, everyone works together for the patient, the Nurses genuinely care about their patients, both physically and emotionally. I myself was a patient here for the first time ever, hopefully the last for awhile, and was treated with the same care every patient gets. Sure if you need a major surgery or procedure or something beyond their scope you’ll get flown to WS or Charlotte, rightfully so, but I’ve been completely impressed with WMC’s capabilities. I would, and have myself, been admitted here. I’d have any of my family admitted here. I have full trust in their staff and the Doctors here.
Watauga Medical Center is a US Hospital based in Boone, North Carolina. Watauga Medical Center is located at 336 Deerfield Rd, Boone, NC 28607, USA.
Please contact with Watauga Medical Center using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Watauga Medical Center opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.